Last updated: April 20, 2026
This Privacy Policy describes how Mayan Stonecrafters, Inc., doing business as Mayan Design Studio ("Company," "we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, request a quote or estimate, schedule services, or otherwise interact with us.
We may collect personal information you voluntarily provide to us, including your name, phone number, email address, mailing address, and other contact details. We may also collect information related to your requested services, including project details, item or vehicle information, photos, measurements, notes, preferences, and scheduling details. In addition, we may collect records of communications with you, including emails, phone calls, text messages, chat messages, voicemails, and call recordings where permitted. When you use our website, we may also collect certain usage data such as your IP address, browser type, device information, pages viewed, referring pages, and similar analytics data.
We use your information to provide quotes, estimates, and requested services, to schedule appointments and send reminders, and to communicate with you about service updates, project coordination, and customer support. We may also use your information to improve our website, services, and internal business operations, to maintain security and prevent fraud or misuse, and to comply with legal obligations and enforce our policies.
If you provide your phone number and consent to receive text messages, you may receive SMS or phone communications from us related to appointment scheduling and reminders, quote or estimate follow-up, service updates and coordination, customer support, and review requests or follow-up communications. Message frequency may vary, and message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the contact information listed below. Consent to receive text messages is not a condition of purchase. Mobile opt-in data and consent will not be shared with any third party or affiliate.
We may share your information with trusted third-party service providers that help us operate our business, such as phone and SMS providers, email providers, CRM and scheduling platforms, website hosting providers, analytics providers, and payment processors. These providers may only use your information as needed to provide services on our behalf and must protect it appropriately. We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services.
We may use cookies, pixels, and similar technologies to improve website functionality, understand user activity, and enhance the user experience. You can manage cookie preferences through your browser settings.
We use cookies, pixels, tags, and similar technologies on this website to operate and secure the site, understand how visitors use it, measure the performance of our marketing, and improve the experience. These include analytics and website tracking that records pages viewed, referring source, campaign and click identifiers, device and browser attributes, and interactions such as clicks and form submissions; call tracking telephone numbers that record which marketing source produced a call together with call metadata such as the calling number, date, time, and duration; and form and submission tracking that records when a form is started and submitted and the information entered into it.
By continuing to use this website, you consent to the use of these technologies and to the collection, recording, storage, and analysis of the resulting information as described in this policy. If you do not consent, please discontinue use of the site. You can also manage cookies through your browser settings, and you may contact us using the details below with any questions about our tracking.
These technologies are operated on our behalf by our website and marketing provider, which processes the resulting data as our service provider and may also use aggregated or de-identified information to operate and improve its own services. We do not sell your personal information. We honor opt-out preference signals, including Global Privacy Control (GPC).
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request access to the personal information we hold about you, request correction or deletion of your information subject to legal and operational requirements, opt out of marketing emails by using the unsubscribe link if applicable, and opt out of text messages at any time by replying STOP.
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
Mayan Stonecrafters, Inc.